• Program and Membership Director

    Posted: 08/27/2023

    Job Title: Program and Membership Director


    Organization: OPRF Chamber of Commerce


    Location: Oak Park, River Forest, IL


    Reports to: Executive Director


    Direct Reports: Program Manager


    About OPRF Chamber of Commerce:


    The Oak Park River Forest Chamber of Commerce (OPRF Chamber) is a dynamic and influential organization dedicated to promoting and supporting the business community in the Oak Park and River Forest area. Our mission is to foster economic growth, enhance the quality of life, and advocate for the interests of businesses in our vibrant community.


    Position Summary:


    The Program and Membership Director plays a critical role in the OPRF Chamber by leading the development and execution of programs, events, and initiatives aimed at promoting business growth and community engagement. This role is also responsible for membership development and retention, ensuring that our members receive maximum value from their affiliation with the Chamber.


    Key Responsibilities:


    Program Development & Management:

    • Plan, develop, and execute a diverse range of programs and events, such as networking events, workshops, seminars, and community initiatives.

    • Collaborate with Chamber committees, affinity groups and partners to ensure program relevance and effectiveness.

    • Evaluate program success and make recommendations for improvements.


    Membership Development and Retention:

    • Drive membership growth by identifying and targeting potential new members within the community.

    • Implement strategies to retain existing members, ensuring their ongoing engagement and satisfaction.

    • Provide exceptional customer service to Chamber members, addressing their inquiries and needs promptly.


    Marketing and Communication:

    • Develop and implement marketing strategies to promote Chamber programs, events, and member benefits.

    • Manage the Chamber's online presence, including the website and social media accounts, to enhance visibility and engagement.

    • Create and distribute regular communications, such as newsletters and updates, to keep members informed.


    Collaboration and Partnerships:

    • Cultivate relationships with local businesses, government agencies, and community organizations to create collaborative opportunities.

    • Collaborate with the Executive Director to identify potential sponsors and partners for Chamber events and initiatives.


    Budget Management:

    • Prepare and manage the budget for programs and membership-related activities, ensuring cost-effectiveness and financial sustainability.




    Previous experience (2-5 years) in program management, event planning, or membership development required. 


    Strong interpersonal and communication skills, with the ability to engage with diverse stakeholders.


    Excellent organizational and project management skills.


    Proficiency in Microsoft Office Suite and experience with CRM software is a plus.


    A passion for supporting local businesses and fostering community growth.


    Salary Range: $50,176.31 - $60,771.46 per year


    How to Apply:


    Interested candidates are invited to submit their resume and a cover letter explaining their qualifications and interest in the Program and Membership Director position at the OPRF Chamber of Commerce. Please send your application to dmarionburton@oprfchamber.org.